Library Services Centre

Contact Us

We're Here to Help You!


phone icon1.800.265.3360 (Canada only)

Ph: 519.746.4420

Fax: 519.746.4425


mail iconLibrary Services Centre

131 Shoemaker Street

Kitchener, Ontario N2E 3B5


Business Hours

8:30 am - 4:30 pm EST


General customer service requests can be sent to Customer Service.


Our Management Team


Yasmin Khan:

Chief Executive Officer



Marta Gonzalez:

Chief Information Officer









Jamie Quinn:

Manager, Customer and

Selections Services



Jessica Philyaw:

Cataloguing Workflow

Supervising Librarian



Charlene Uttley:

Interim Manager,

Plant Services




Human Resources:































Since 1 September 1985, Library Services Centre has existed as a not-for-profit, non-share capital corporation. Our owners, since then, have been public libraries of Ontario. Any public library in Canada can become one of our owners.


Governence is provided by a nine-person Board of Directors.  Board members are elected to up to two three-year terms at LSC’s Annual General Meeting, held in November. Board terms overlap so that there is continuity in board membership.


Current LSC Board


John De Gorter


Rudi Denham



David Harvie

Woodstock Public Library


Lisa McDonough [Chair]

Vaughan Public Libraries


Michele Melady

Toronto Public Library


Zarena Cassar

Brampton Public Library


Tania Sharpe [Vice Chair]

Chatham-Kent Public Library


Qingyi (Ken) Su

St. Catharines Public Library




Correspondence for LSC’s board,

or to obtain more information about LSC’s Board

including joining the Board or ownership group,

can be obtained from the Secretary to the Board: 


Yasmin Khan

Chief Executive Officer