Please continue reading for important information regarding LSC's reopening.

Shipments will resume the week of June 22nd.
LSC’s management team are working hard to make the changes to the LSC workplace that will allow us to re-open with our employee’s and customer’s safety top of our priorities. Because LSC is more like a very large technical services department than simply a warehouse, the changes are somewhat complex.

In the week of June 22nd, shipments will be of material that was in house at LSC when we closed in March. However, we will quickly begin providing material published since then. Our processes prioritise bestsellers and other popular items. These will arrive – in quantity – starting the week of June 29th.

• We will ONLY send material when you have confirmed that your receiving is open.

Changes to shipments

All LSC shipments will be labelled to show the date that the box or bin was packed at LSC.

Selection Services
Our selection department is already back at work. Fall bestseller catalogues are in development and will be released ahead of schedule in June. Other fall selection resources are also in development and will be ready for ordering into the summer. Many new fall titles are already in the LSC database and can be ordered.

If your library has made changes to your budget or ARP profile, please let the LSC selection team know.

LSC selection staff are also available to assist with recommendations in any area that your staff might have fallen behind in.

Reducing touch points
The best way to get material to patrons safely AND quickly, is to reduce the touch points when it first arrives at the library. To this end, LSC is happy to do any finishing steps that the library would normally do before items are shelf ready. Just ask.

Stay safe
Michael Monahan, CEO

LSC wants to thank everyone for the kind thoughts and emails we have received during this crisis. We hope that everyone is and remains safe, and extend our best to each and every library across Canada. We’re here to help in whichever ways we can. We’re all in this together.

We are aware that your needs and status are constantly shifting during this time. While LSC’s warehouse is closed to comply with the Ontario Government closure of non-essential work places, we have ensured staff are available to meet your needs remotely.

Please reach out to the following immediate contacts:

Fran Quinn, Customer Service Representative

Customer Service and general enquiries
fquinn@lsc.on.ca

Angela Stuebing, ARP Coordinator

ARP and Selection Services requests
astuebing@lsc.on.ca

Trish Hayes, VP of Marketing

Marketing, Cataloguing, general enquiries
thayes@lsc.on.ca

Michael Clark, Sales and Marketing Representative

Sales and Marketing, general enquiries

mclark@lsc.on.ca

Services available during warehouse closure:

• LSC.on.ca is fully operational. Carts can be built, orders can be placed, on-order MARCs can be downloaded, and reports can be generated.

• Publishers continue to send us new title information, which is reflected in the database. This includes any changes made to publication dates. Due to pre-pub and ARP ordering, most summer and many fall titles may have already been included in orders.

• Titles not in the database can still be requested via the L1 function on the website to ensure titles not provided by our publishers will still be ordered.

• ARPs continue to be maintained. If there are any changes your library needs to make to their profiles, please contact us, and we will make any adjustment necessary.

• If there are any custom selection tools that your library wants, please let us know.  As before, LSC is focused on making things as easy for you as we can.

Special notes concerning some services:

• Release dates have been postponed or delayed for AV materials. We will provide selection tools for these materials when physical release dates are confirmed.
• If the physical closure of library branches has caused shifts in your physical materials budgets. LSC will make any changes a library wants to their orders. Please feel free to contact us and make adjustments to fit your changing needs.
• LSC will be sending the second installment Fixed Price Processing Plan invoices on schedule from May 1st. However, we are extending the period for volume adjustments to August 1st, as we understand that actual unit volumes for 2020 may have been impacted. We will make any adjustments to final billing / credits as needed. Please let us know.

For the immediate future:

• LSC will be reaching out to libraries individually to help us understand what your timelines and priorities are.
• LSC will ensure that we communicate our own timelines to our clients as the situation develops.
• LSC will work with libraries who have requests for how they want to structure their receiving of materials (ex. best sellers above all else; shipping delays after packaging for in-box quarantine; increased shipments; etc.)
• Once we have a picture of what will be needed when libraries reopen, LSC will develop an internal plan to make it happen.
• Reducing touch points on materials is likely to be a concern when libraries reopen.  Box-to-shelf for new material would be the straightest line to that end.  Any library that wants to add processing or cataloguing options to their profile to achieve that is encouraged to let LSC know. 

We’ll speak to you soon.

The government of Ontario has announced that all non-essential business in Ontario is to cease. While what we do at LSC is important – it is not essential by the government's definition. Therefore, LSC will cease plant operations as of Tuesday, March 24. This closure will be for a minimum of 2 weeks. Orders can still be placed via the website. We will provide updates as they happen.

For more information on the governement closure, please see the following links:

https://www.cbc.ca/news/canada/toronto/covid-19-coronavirus-ontario-monday-1.5506445

The ordering catalogue will remain operational during this period. Carts can still be built and orders placed. However, orders will not be processed at LSC until we reopen. 

Everyone at LSC looks forward to working with our wonderful clients when we are able to return to work.  Stay safe and healthy.

LSC is proud to announce our Comic Book Subscription Service!

Graphic Novels have long been a part of library collections, and have seen increased popularity as interest rises across all age ranges. Libraries have even started putting on their own mini comic cons. However, for those unfamiliar with the material, it can be an intimidating collection to maintain.

With so many titles, with on-going and limited series runs, and content appropriateness a factor, it can be hard. LSC prides itself on the value and scope of its Graphic Novel service, it becoming one of our most requested ARPs. We are happy to extend the same diligence and selection to individual Comic Book issues as well.

These issues mostly run 24 to 30 pages printed on magazine stock. Many libraries use these issues to add to their juvenile serials collection, though as with Graphic Novels titles are available across all age ranges. This service can also service as a testing ground for titles whose Graphic Novel bound editions could be added to a regular collection later on.

LSC is offering this service without cataloguing and processing. Should a demand for a cataloguing record emerge, we will happily develop a format that works for the library on request, likely a serial monograph for these titles. LSC will not be providing processing on these items for the time being, as like magazines they are more fragile, and we feel it is best to extend the shelf of the product to simply ship them untouched. 

There are hundreds of comics titles published every month, from a variety of publishers and on a variety of frequencies. Our Graphic Novel Selector will work with libraries to cull this intimidating list down to titles relevant and valuable to each library. If you aren’t sure where to start with your comic book collection, we will offer suggestions based on popularity in other public libraries. Do you already have a popular Graphic Novel collection? We can look together there for inspiration, as to what might be popular for a monthly title.

As part of this service, LSC will provide:   

• Suggested series lists based on popularity amongst public libraries, for collection age groups.
• Series updates provided, along with suggestions for replacements when titles end their runs.
• Tracking of series done by the selector.  ex. 14 different Batman variations published in the month of August. 
• Publication schedules tracked by LSC (bi-weekly, monthly, quarterly).
• Monthly shipments to libraries.
• Bulk ordering discount!

Trade discounts will be applied to most titles, and consistent monthly shipments will keep your comic books readers entertained with the newest chapters of stories. With LSC's service, there is no long term commitment to any title. If Scooby-Doo isn't working for you after a couple months, cancel the title and try something else, such as Ninja Turtles. There is also a limited ability to get backissues of titles, so if you'd like to start your collection with several of the most recent issues, we will try our best to accommodate . Availablity of backissues will vary based on title and publishers. 

For more information, or to start your own Comic Book subscription, please contact our Graphic Novel selector Angela Stuebing, at astuebing@lsc.on.ca.

Children’s Display Day Spring 2020 is coming up on March 4th at the Sherwood Community Centre in Milton, and we are very lucky to have special guest, Forest of Reading winning author Elizabeth MacLeod joining us for an author talk and book signing. We had a chance to talk with Elizabeth about her new books ahead of the day.

Elizabeth MacLeod loves science; that much is clear from her bibliography. A catalogue deep with biographies of Chris Hadfield , Albert Einstein, and Marie Curie, she pulls these figures out of recent and far history, and brings their lives and accomplishments to the attention of children across Canada.

This attention to science makes sense, as a former editor at OWL magazine. But with more than 60 books under her belt, she is a writer who can find passion and interest in any subject sent her way, as diverse as the subjects of her two new books, biographies of Willie O’Ree and Terry Fox.

With your background in biology, it is interesting that many of the scientists you have profiled have been physicists, chemists, and engineers. How do you choose which historical figures you write about?

"I love science so I want to interest kids in it and show them that it’s part of our lives every day. I also hope to help kids see that scientists aren’t necessarily geniuses, but they’re people who look at the world carefully and really see it. That’s something we can all do.

"There are so many great people to write about that I’m always sending names to my publisher. When I give presentations in schools and libraries, I ask kids, teachers and librarians for ideas. When I listen to podcasts or read blogs and newspapers, I’ve always got this series on my mind. My editor, Erin O’Connor, is also great at coming up with suggestions (and she’s a fabulous editor!).

"Choosing the subjects is hard because there are so many wonderful options. Diversity is really important in the series since we want kids to see themselves reflected in the books. We’re trying to include Canadians from many different backgrounds, men and women and from all across the country."

I’d like to ask you about your process a bit. How long do you spend researching your subject before you start writing? Are you researching multiple subjects at once, writing about one while researching another; or do you pick one, get it done, and move on to someone new?

"As soon as I’m given the subject, I start researching. I’m looking for facts and amazing stories as well as photos that the illustrator, Mike Deas, can use for visual references. I’m also searching for each subject’s most important characteristic — for Tom Longboat, for example, that was his love of running, while for Elsie MacGill it was her determination to work hard.

"The amount of time I spend researching depends on when the first manuscript is due and what other projects I’m working on at the same time. It can take me anywhere from two weeks to two months. I write each of the books in the series one at a time, but sometimes I’m working on books for other publishers too. As well, depending on the schedule, I may be writing one of the biographies in this series, while reviewing final pages for an earlier book."

Which of the figures you’ve written about has been your favourite? Which has surprised you the most?

"I think what I like best about the people in this series is that they were ordinary people, but went on to do something extraordinary. Viola Desmond was a businesswoman, not a black rights activist, when she sat down in that movie theatre, refused to move and made history. Chris Hadfield dreamed of being an astronaut when Canada didn’t even have a space program, so his ambition seemed impossible.

"I think each of the people in the series has surprised me. Did you know that Chris Hadfield is afraid of heights? Or that Elsie MacGill took drawing lessons from Emily Carr, Canada’s most famous female artist. Willie O’Ree not only faced discrimination because he’s black, but also lost the vision in his right eye when a puck hit it. I love discovering incredible stories like this!"

It was just announced that the Canadian Mint chose your newest subject, Willie O’Ree, as the figure to grace the 2020 Black History Month coin. What drew you to Willie?

"I’ve always loved hockey, so I was so happy when Scholastic, the series’ publisher, agreed to let me write about Willie. He really came on our radar when he was made a member of the Hockey Hall of Fame in November 2018. I also loved how he inspired kids with sayings like, “If you think you CAN or you think you CAN’T — you’re right!”

"When I researched Willie’s story, I discovered that as a young teenager, he’d met baseball great Jackie Robinson and told him that he, Willie, was going to be the first black NHL player. Isn’t that amazing? The stories about the discrimination that Willie faced are so disheartening, but it’s important that kids hear them and understand what Willie had to overcome."

Terry Fox may well be one of the most famous Canadians, ever. With the 40th anniversary of the Marathon of Hope this year, is there anything about Terry that still surprised you while researching him?

"First of all, I was amazed that it’s already been 40 years since Terry’s Marathon of Hope.

"My editor and I and the whole Scholastic team have also been surprised at how emotional Terry’s story still makes us. We keep complaining that someone must be cutting onions nearby when we watch videos of him running or the interview he gave when he had to stop his Marathon of Hope! Such a brave man and he united and inspired all Canadians.

"I was also surprised that at one point Terry said that he was more upset at losing his hair during the chemo treatments than he was at losing his leg. As well, before the treatments, his hair was straight, not at all curly as it grew back after his treatments."

Is there someone you’ve wanted to write about but haven’t had the chance to?

"There are so many great Canadians to write about! There are a few that are almost definite for upcoming books and I can’t talk about them yet, but I’d also love to write about Joseph-Armand Bombardier, who invented the snowmobile; singer and activist Buffy Sainte-Marie; Jeanne Sauvé, Canada’s first female governor general; wheelchair athlete Rick Hansen (who was inspired by Terry Fox) … the list goes on and on! And we’re always open to suggestions — let me know if you have any good ideas!"

If you want to hear Elizabeth talk more about her books, her process, and her new subjects, Willie O’Ree and Terry Fox (and maybe suggest a future subject), she’ll be speaking and signing books at LSC’s Spring Children’s Display Day on March 4th, at the Sherwood Community Centre in Milton. RSVPs can be sent to Jamie Quinn at jquinn@lsc.on.ca.

We’ll see you there!

LSC is proud to offer libraries a more budget friendly, Canadian option for libraries supplies.

Even for libraries which receive processing from their vendors, there are supplies which are valuable to keep on hand. And for libraries doing their own processing, supplies are a required component to their day-to-day operations. However, the price of supplies can be detrimental to an annual budget. Aware of this hardship, LSC conducted an analysis on what libraries would be paying for supplies from the conventional vendors, and what LSC paid for the supplies it sourced. Having one of the largest processing departments in Canada, LSC purchases a large volume of supplies. Large enough to be able to offer libraries extended discounts.

One of the harsher costs involved in supplies is shipping, especially when cross-border duties and currency conversion are factored in. With LSC's service, shipping for supplies follows current rates with existing clients. More than that, items will be shipped in the same boxes or tubs as your books and AV material. And, because we know that supplies are often paid from a different budget, separate invoices for supplies will be issued.

LSC's supplies service is a two tier system. Tier one are the supplies that can be ordered directly off of our website via Slist #43174, or from our printed catalogue. These listed items are kept in inventory at LSC. Items can be added to carts and ordered directly. When ordered, they will be taken from inventory and put in your next scheduled shipment. 

The second tier is for unlisted items. As LSC deals with a variety of vendors for supplies, there is a wide range of items that could potentially be available to libraries through us. Anything available through Demco Library Supplies is available through LSC. However, unlisted items are not kept in inventory. If you wish to receive a quote for unlisted supplies, please contact Supplies@lsc.on.ca. Please provide a link or example of unlisted material, if available. No purchase is necessary to receive a quote for unlisted items. However, orders for unlisted items must meet a minimum $200 total value. Quoted items are ordered once a month from suppliers, and will be shipped upon delivery to LSC.

Bulk purchasing and pricing is available. For more information or to receive a quote, please contact Supplies@lsc.on.ca.

LSC is excited to announce the launch of its newest search engine update: BISAC subject searching.

A lot has changed in the world of searching since we went live with our first online catalogue. Google and Amazon have changed expectations for how people search, and what kinds of results they get when they search. While much can be said about how both of those corporate giants push results to users, and searching on their platforms isn’t as effective as people think it is, the fact remains: you type a thing, and get results regardless. While LSC has long offered the most powerful ordering tool available to public libraries, built in-house by our programmers, the search feature has remained surgical rather than general. That changes today.

Using BISAC subject headings, our catalogue is now far more open to generalized searching, and far more forgiving to the kind of searching that people are used to in the modern day. Using nondescript terms like “cars” or “travel Canada” will now return a broad range of items, allowing users to browse available materials on subjects rather than locate specific items. You don’t need to know the exact BISAC heading - TRUE CRIME / Abductions, Kidnappings & Missing Persons, for example. “Abductions” or “True Crime” will return results.

It will, in fact, return too many results. You will get the “maximum number of results found” error. Which is why we strongly advocate making use of the many Limiters, including Format, Material Type, and Publication Date make this search all the more effective. With the BISAC search you can narrow your search to just paperbacks published in the next two months about “Cooking”, which will return a bountiful, relevant, current list that you are able to browse and order from at your convenience.

To increase the effectiveness of this search even further, users can now combine in any order words from the Title, Author, Series, Dewy and BISAC in the Keyword search for more structured results. “Oliver cooking” in hardcover from the past thirty days returns, for example, a single result – Ultimate Veg, by Jamie Oliver. A Keyword search of “Canada Train travel” – the sort of search you might run if a patron is looking for books on train travel in Canada and you just want to see what we have – with no limiters returns 5 results, pulling from both the title and BISAC.

This BISAC search ability greatly increases the power of catalogue, allowing users like you more flexibility in locating items for your library. And for the majority of items in our catalogue, this search is incredibly effective. However, nothing is perfect, and we admit that. Programming allows us to make use of only what is available. BISAC subject headings are provided to LSC as part of the OYNX feeds from publishers that we use to populate our catalogue, meaning these items are now BISAC searchable from the moment they are in our catalogue; no additional input from us is required. This is not the case for AV and Small Press materials, for which we do not receive ONYX information and are manually entered by staff in-house. Should publishers of these materials ever provide us with information we can import into our system, it would immediately be searchable. However, given these industries, this is unlikely to occur. As such, DVDs cannot be found using the BISAC search. Keyword, Title, and the Slists remain the effective way to located AV materials.

The desire to have a more generalized search in our catalogue was something we heard from library staff across the country. And when we hear a request like that, we listen. We take every bit of feedback we receive, and we turn it into action. Some actions take longer than others. Implementing this function was not a fast process, and refinements will continue to be made, as refinements are constantly being made to everything we offer. We appreciate and encourage libraries to let us know how they use all of our services, so we can continue to make improvements which benefit everyone.

If you have any questions, please do not hesitate to contact Michael Clark.

Please click here to read LSC's official statement regarding the ceasing of the SOLS Delivery Service.

The Southern Ontario Library Service (SOLS) has announced that, as a result of immediate and massive budget cuts by the provincial government, the inter library delivery service operated by SOLS will cease on Friday, April 26th.

More information about this decision can be found here:
https://www.sols.org/index.php/interlibrary-loan-and-delivery-service-changes

Here is what this means for LSC:

• There will be NO disruption to deliveries to libraries.
• There will be NO changes to pricing for delivery or any other LSC services.

LSC will immediately move all libraries that get material through the SOLS delivery service to private courier services. There may be a final delivery through SOLS in the week ending on April 26th.

Material will leave LSC on the same day of the week that it was shipped through SOLS. Delivery to the library may move slightly as commercial services have different processes than SOLS.

• If the delivery day does not meet your needs, simply contact your LSC customer service representative and we will make the necessary changes.

Bins
LSC currently uses returnable bins for all SOLS shipments. This will no longer be economic for some libraries and we will shift to boxes for those libraries. We expect to be able to continue to use bins for many libraries and will work out the collection process for the return of the bins shortly. Until then, we ask that libraries hold their bins. Except:

• If libraries are able to return LSC bins that they currently have in the remaining days that SOLS will operate, that would be appreciated.

Returns
LSC will work out a new return process for items that were previously sent back to LSC through the SOLS system. Details will be announced as soon as we have the new process in place. In the interim, LSC is happy to issue credits in advance of the receipt of material where that would assist libraries.

Questions?
We are happy to answer any questions that libraries may have. Email Michael Monahan, mmonahan@lsc.on.ca .

But no, we have no idea what possessed the government to make this decision.

For the orginial PDF version of this announcement, please click here.

LSC is proud to announce that we can now provide educational toys and low-level makerspace equipment to Canadian libraries. 

We all know how important books and reading are for babies and young children. I don’t need to go into detail about how books are essential for teaching children communication, listening and early literacy skills. Board, Picture and Early Reader books are the stepping-stones to learning and growing.

However as important as books are, there are other ways to help children learn. Libraries are changing. Gone are the days when a library was simply an information collection point. Now, libraries are community hubs. A common place for all members of the community to come together, to access unique and imagination-spurring resources. And libraries are starting to branch out and introduce educational toys to help enhance those literacy skills and teach key concepts such as colours, shapes, numbers and sounds etc.

We know that not all children learn the same way and having a diverse toy collection in a library is an excellent way to help support children of all abilities and families of all income levels. Toys in a library can focus on auditory, fine motor, gross motor, language, social, tactile, thinking, and visual skills development.

LSC is a co-op, and we serve the needs of our clients. So when a client came to us needing help, we listened. They wanted toys that fulfilled certain aged-based skills and educational outcomes. They also needed help cataloguing and processing these unusual items. This is the sort of challenge to which LSC is uniquely suited to provide assistance.

Our Selection team immediately set about sourcing educational toys and low-level makerspace equipment. Our cataloguing department put their expertise to work in creating MARC records that will be of value to patrons. And our processing department scoured our suppliers, finding just the right containers to house the toys.

Like all LSC products, libraries have a choice to receive the items direct, or have them catalogued and/or processed by us. For processed items, you can chose between a transparent tote making for easy stacking on shelves, or a transparent backpack that can be hung (and kids love to sling over their shoulder). If a library wishes to provide LSC with branded bags or containers of their own, we will process the material in these containers. All processed material is photographed to show all components.

The totes can come with a component and skill level checklist inside the container, so patrons and library staff alike can easily check to make sure everything where it should be. For the bags, we have developed a luggage tag that attaches to the bag, featuring the item picture, list of components, and the item barcode.

If you are looking for some ideas, check out Pyramid of Play. 5 wooden nesting blocks with fun graphics help with recognition of letters, pictures, colours, numbers and sizes, plus shape shorting, nesting and stacking.

Another great toy for toddlers is The Counting and Sorting Farm. Soft round stalls have numbers printed on the bottom with the same number on the stuffed farm critters. These little animals fit inside the little stalls and help teach children to count, match and sort.

My First Emotions helps young children learn to recognize and understand different emotions using bright buildable giant LEGO pieces. Children can turn the double-sided face bricks to explore the different facial expressions and use the story bricks to create their own tales around moods and feelings.

And finally, with The Shape Sorting Clock, children can match the colours, sort the shapes and solve the puzzle as they manipulate the colour clock and turn the hands. This help to build cognitive and motor skills and lays the groundwork for learning how to tell time.

Having accessible toys, games, puzzles and soft books to use both in and out of the library is just another step in helping your library community and the children within it connect, grow and learn more than ever before. 

The toys and makerspace equipment available to us is growing, and our Selectors are ready to source new materials at the request of a library. ARPs, based on skill level or material types, can be set-up so that your experiential learning areas are constantly refreshed with new items that we have the expertise to pick and provide.

As we develop this service, we will create regular Slists referring to new items that we have added to the catalogue. Currently, if you wish to purchase toys and makerspace equipment from us, please contact Sara Pooley directly. For the time being, please refer to our 2018 Selections for the types and skills available.

The 2018 SList is available here.

To keep up to date with all of LSC’s latest offerings, please follow LSC on Facebook, on Instagram, and on Twitter, and to subscribe to our new YouTube Channel. We also encourage you to subscribe to the weekly Green Memo, and we hope you check back each and every week on this site for our latest musings on the publishing world.

Take care!

LSC would like to welcome you to our new home online. A modern and expressive place for us to work together.

Last year, LSC celebrated its fiftieth anniversary. A lot has happened in those fifty years. Humanity has walked on the moon, the Cold War ended, and the Rolling Stones… actually, they’re pretty much the same. But perhaps nothing transformed our world during that time more than the Digital Revolution.

In fifty years, computers have gone from being room sized hulks that can only do one calculation at a time, to devices that can fit in your pocket and retrieve information from anywhere. 

In those fifty years, LSC has kept up with public library needs as each technological advancement, each social reform, each change has emerged. In 1980, we bought our first computer and automated our acquisitions systems. In 1997, we launched our first website, allowing our clients to order online for the first time. And now, once again, we stride boldly into the future.

Today, we are happy to launch our new web presence. With a sleek, modern design, this new site better offers a glimpse into who we are and what we can offer. Its clean, consistent style allows us to reach out to our clients, and provide them with the information they need.

And most excitingly, it is 100% responsive, allowing for the first time complete mobile compatibility. Now, the accessibility you have come to expect from LSC is available on desktop, mobile and tablet browsers. Which means our clients can order their books whether they are sitting behind a desk, riding on the bus, or lounging on a beach.

Moving forward, we will be introducing new content to the website, including demonstration videos and virtual help options. We will post regularly on our new blog, providing insight and notifications from our experienced team. And now, with our calendar of events, you can see where we’re going to be, so you can stop by and say hello.

The new layout and design allow us to incorporate our history, make more accessible our newsletters and Green Memo, and make signing up for the Small Press Program as easy as filling in a form. Of course, all of this is just window dressing, behind which is still accessible our industry leading catalogue and ordering system.

As always you will be able to manage your budgets, search the over 2 million titles in our catalogue, and get the precise processing your branches require. From the palm of your hands to the shelf of your library, the new lsc.on.ca ensures we willremain dynamic and reactive in the contemporary digital world.

So, we invite you to explore. Learn more about us, where we have come from and where we are going. Just make sure to bookmark us, so when the time comes, you can find your way back.